At Truva Ghana Limited, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, request a quotation, or use our services.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect information that you voluntarily provide when you:

• Submit an enquiry or contact form

• Request a quotation

• Request a consultation

• Contact us by email, telephone, WhatsApp, or other communication channels

• Submit project requirements

• Subscribe to communications from us

• Engage our construction, elevator, maintenance, interior, exterior, or related services

This information may include:

• Name

• Company or organization name

• Telephone number

• Email address

• Project location

• Project requirements

• Information contained in your enquiry

• Other information you choose to provide

We may also collect limited technical information when you use our website, such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries

• Prepare quotations and proposals

• Discuss and assess projects

• Provide requested services

• Schedule consultations, inspections, or appointments

• Communicate with clients

• Provide maintenance and technical support

• Improve our website and services

• Maintain business and service records

• Meet legal and regulatory obligations

• Protect our website and business from fraud or misuse

3. Project Information

For construction, elevator, interior, exterior, maintenance, or other projects, you may provide information such as building specifications, drawings, photographs, measurements, site information, or technical requirements.

We use such information only for legitimate business purposes connected with your project or enquiry and will take reasonable steps to protect it.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and improve your experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We do not sell your personal information.

Where necessary to provide our services, we may share relevant information with trusted third parties, contractors, suppliers, technical specialists, professional advisers, service providers, or other project partners.

We may also disclose information where required by applicable law, regulation, court order, or legitimate legal process.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, suppliers, manufacturers, or other external services.

Truva Ghana Limited is not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, legal, accounting, and regulatory requirements.

9. Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including requesting access to, correction of, or other appropriate handling of your information.

To make a privacy-related request, please contact us using the details below.

10. Children's Privacy

Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate authorization.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

12. Contact Us

Truva Ghana Limited

If you have questions about these Privacy Policy contact:

Spintex Road U10

Email: info@truvaghanaltd.com
Phone: +233(0) 531 100 665