TERMS & CONDITIONS

Last Updated: September 2026

Welcome to the website of Truva Ghana Limited.

By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

1. About Truva Ghana Limited

Truva Ghana Limited provides services and solutions including:

• Building Construction

• Elevator & Lift Supply

• Elevator Installation

• Elevator Maintenance

• Elevator Repairs

• Elevator Spare Parts

• Interior Design

• Exterior Design

• Building Finishing

• Flooring

• Ceiling Solutions

• Lighting

• Swimming Pools

• Custom TV Stands

• Other related building and property solutions

2. Website Information

We make reasonable efforts to ensure that information presented on this website is accurate and current.

However, website content is provided for general information and may change without prior notice.

Information displayed on the website does not automatically constitute a quotation, contractual offer, technical specification, warranty, or binding commitment unless expressly stated otherwise.

3. Project Enquiries

Submitting an enquiry through our website does not create a contract between you and Truva Ghana Limited.

A project will only become binding when the relevant scope of work, specifications, pricing, responsibilities, payment arrangements, timelines, and other applicable terms have been agreed and documented by the parties.

4. Quotations

Any quotation provided by Truva Ghana Limited may be subject to:

• Site inspection

• Technical assessment

• Material availability

• Project specifications

• Transportation and logistics

• Currency fluctuations

• Applicable taxes and duties

• Changes requested by the client

• Other project-specific conditions

Unless expressly stated otherwise, quotations are not necessarily guaranteed to remain valid indefinitely.

5. Construction Projects

Construction work may depend on approved designs, drawings, specifications, permits, site conditions, access, availability of materials, client approvals, and other factors.

Project timelines may therefore change where circumstances outside our reasonable control affect project execution.

6. Elevator Supply

Elevator systems and components supplied through Truva Ghana Limited are subject to the specifications, manufacturer, model, availability, project requirements, and applicable technical standards.

Elevator supply arrangements may include equipment sourced internationally, including from Turkey, where applicable.

Specific product warranties, installation requirements, delivery arrangements, and technical specifications will be governed by the applicable quotation, contract, manufacturer documentation, or project agreement.

7. Elevator Maintenance

Maintenance services are intended to support the safe and reliable operation of elevator systems.

Maintenance requirements may vary depending on the elevator manufacturer, model, age, usage, operating environment, condition, and maintenance history.

Replacement of worn or defective components may be recommended where necessary.

8. Spare Parts

Availability of elevator spare parts depends on the manufacturer, model, specifications, supplier availability, and other factors.

Where an original component is unavailable, an alternative component may only be proposed where technically appropriate and agreed upon by the relevant parties.

9. Interior & Exterior Design

Design concepts, drawings, renders, photographs, material selections, and other visual representations may be subject to changes based on site conditions, technical requirements, material availability, client preferences, and approved project specifications.

Final results may vary from conceptual images or visual presentations.

10. Images & Portfolio

Photographs and images displayed on the website may represent completed, ongoing, sample, conceptual, or illustrative projects.

Unless otherwise stated, website images should not be interpreted as a guarantee that an identical design, material, product, or finish will be available for every project.

11. Intellectual Property

All website content, including:

• Logos

• Branding

• Text

• Graphics

• Designs

• Layouts

• Website structure

is owned by or licensed to Truva Ghana Limited unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

12. User Submissions

If you submit photographs, drawings, project information, comments, or other materials to us, you confirm that you have the necessary rights or authorization to provide those materials.

You should not submit confidential information belonging to another person or organization without appropriate authorization.

13. Website Availability

We aim to keep our website available and functional; however, we do not guarantee uninterrupted access.

The website may occasionally be unavailable due to maintenance, technical issues, updates, hosting problems, or circumstances beyond our reasonable control.

14. External Links

Our website may contain links to third-party websites.

These links are provided for convenience and do not necessarily constitute an endorsement of those websites, products, or services.

Truva Ghana Limited is not responsible for the content, security, availability, or practices of third-party websites.

15. Limitation of Liability

To the extent permitted by applicable law, Truva Ghana Limited shall not be responsible for losses arising solely from reliance on general website information where that information was not intended to form part of a contractual agreement.

Specific projects and services will be governed by their respective contracts, quotations, specifications, warranties, and agreed terms.

16. Force Majeure

Truva Ghana Limited shall not be responsible for delays or inability to perform obligations caused by circumstances beyond reasonable control, including natural disasters, fire, war, civil unrest, government restrictions, transportation disruption, supply-chain problems, labor disputes, severe weather, or other unforeseen events.

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be published on this website with a revised "Last Updated" date.

18. Governing Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws of the Republic of Ghana, subject to any mandatory legal requirements applicable to a particular transaction or service.

19. Contact

For questions regarding these Terms & Conditions, please contact:

TRUVA GHANA LIMITED
Spintex Road U10

Email: Info@truvaghanaltd.com
Phone: +233 (0) 531 100 665